Terms and Conditions
Terms and Conditions
Cancellation of confirmed bookings (where payment has been made) will attract a AUD$55 (inc GSTadministration fee in addition to the Cancellation Fee of the Service Provider/Operator and anybooking fees that might be applicable.
*Payment by Credit Card will incur a 2.6% bank merchant charge. (Please note, payment by bank transfer, cheque or eftpos does not incur this bank charge).
If a booking is deferred for any reason, you have twelve months to reuse it.
Our Operator terms and conditions are: If paying for accommodation over the phone or by direct deposit or by cheque or money order, we require 100% deposit upon a booking being made.
Please use your surname and/or itinerary number as a reference when direct depositing.
Credit card payment: You may pay by Credit Card (Visa, Mastercard). Credit card payments are processed via our secure gateway and are subject to credit card merchant bank fees of 2.6%.
Payment by cash, cheque, Eftpos or direct deposit do not attract bank fees.
Cancellation policy : 21-14 days prior to arrival – One night’s accommodation. Within 14 days of arrival date – No refund. No shows – full tariff is charged. Guests who reduce length of stay once in house will not receive a refund on nights booked and paid. In all other circumstances our terms and conditions apply.
Trailblazer suggests you consider taking out travel insurance to cover any losses you may incur if you are forced to alter your travel plans due to unforeseen circumstances.
Trailblazer reserves the right to withhold funds from the Holding Security Deposit via the agreed Credit Card pre Authorisation as a security deposit in the event of any loss or expenses arising from a breach of an agreement to rent the property, for any extra costs incurred for repairs, cleaning or excessive rubbish removal.
A bond/booking form with credit card details must be completed prior to tenancy. These details will be shredded after notification by the cleaner that the property has been left in good order. If you do not have a credit card, a bond of $400 cash in required upon arrival. This will be returned to you via cheque or EFT transfer after the cleaner has checked the property. No Keys will be left out after hours unless the booking is paid in full and the above conditions are met.